Dead-on-arrival products or packaging damage? Learn how to minimize product-related issues that lead to costly returns and unhappy customers.
A ₹50,000 LED TV was delivered. The box was wet. The screen was cracked. And just like that — you lost a customer for life.
Cybersecurity ecosystem
The Data Security Council of India has forecast that the cybersecurity ecosystem will expand up to a point where nearly one million professionals will be required by 2025. Additionally, the demand for cloud security skills is estimated to grow by 115% between 2020 and 2025, representing almost 20,000 job openings, Narayan added.
An extensive exercise in reskilling and/or upskilling the existing workforce, believe staffing experts, is one of the ways that telcos can future proof their work.
Indian mobile phone operators are expected to at least double their investments on network security with the 5G roll out expected to spark a surge in network vulnerabilities, which assume critical importance especially for enterprises.
However, it is already proving to be a challenge for telcos to have robust security teams.
Common Product Issues
- Dead on Arrival (DOA)
- Mismatch in model/specs vs what was sold
- Packaging damage = perceived fault
Fix the Flow
- Conduct quality check before dispatch
- Maintain model + serial records for proof
- Auto-print inspection checklist with invoice
